Operations & Account Management

operations & account managerment

Benefit from the local expertise and experience of 40 local teams through one single point of contact in the USA. Global Rewards by Accor Services enables your company to build successful global incentive programs without the hassle of managing on an international scale.

Your company will be appointed a Key Account Manager located in the USA who will deal with all your international requirements.

From the USA

Global management controlling all operations in countries
- One single point of contact to manage all countries
- Customization of our offer to fit your program: branding, format, technologies
- Complete tracking and reporting per country for follow up

From each country

- Selection of products by local experts
- Reception of orders and fulfillment
- Tracking of orders and reporting
- Customer service in local language

Operations, customer service

Operations-Customer-Service

Set up, reporting, billing

Operations-Reporting